Parking is available in the Sunway Giza Mall Shopping. On street parking is available on Jalan PJU 5/13.
Please arrive 15 minutes prior to your appointment.
We respectfully request all guests maintain the peaceful serenity of the salon by keeping noise to a minimum, mobile phones are in silent mode and wearing soft sole foot wear.
Private drawers and room are provided for personal belongings. No responsibility is accepted for any loss, theft or damage to valuables.
Please make advance bookings to secure your preferred date and time of treatment.
Late arrival will limit the time allocated, please plan your day to fully accommodate your appointment time.
We are greatly appreciate customer contact us ASAP if there is any changes on booking, this would allow other customers are able to enjoy their treatments. We wish to a minimum 24 hours’ notice to cancel your appointment. Reception will be happy to reschedule.
Smoking is prohibited.
Available for purchase at reception, online or arranged by phone to be sent to you.
We do not refund on products or treatment packages, however we will gladly exchange (product only) within seven working days if the product is faulty.
Children must be accompanied by an adult at all times. Please advise reception if your children will be joining you for your appointment. Guests must be eight years and older to book a salon treatment.
We do not accept any male customers for body treatments, our sincere apologies. Also, we have reserved the rights to decline any facial treatments if therapist think the customer is not suitable for a treatment due to health or safety reasons.
Medical conditions, pregnancy and other special requirements must be notified to reception at the time of booking.